Seamless Lifestyle Experience-moving from a transaction to an engagement

In a recent survey, 51 percent of US consumers switched service providers within a year. Switching rates were highest among retailers, cable and satellite providers and retail banks, making businesses in these sectors the most vulnerable.

To counteract this trend, businesses need to act quickly and boldly. The next frontier in customer experience is engagement, because an engaged customer is much more likely to be a repeat customer.

Know more on the Seamless lifestyle experience here

Seamless lifestyle experience- A new paradigm

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Retail Revolution at Levi's: brand president, Jason 'JC' Curleigh speaks at NRF, 2015

For over 140 years people have been customizing Levi's 501 jeans. Levi’s invented blue jeans and it's still the world’s denim leader, but with increased competition, the old-schooler is looking to boost its brand (and sex) appeal with youths Levi's now finds itself at the intersection of old and new, striving to maintain a well-established brand and cultivate new fans, a generation raised on multiple choice, on demand availability via digital channels—and the well-honed ability to vote on brands with their discretionary dollars. “Making icons matters, but you have to continue to innovate.” tells James Curleigh, brand president told the US National Retail Federation trade show that happened last month, Levi’s wants you back, and it's listening. A very inspiring talk from James 'JC'.....

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