The Most Socially Devoted Industries on Twitter

You Have to Wait Longer for a Reponse on Twitter It´s taking longer for brands to respond to the questions they receive on Twitter. As you can see in the infographic below, it took them 5.6 hours in Q2, 5.1 in Q3, and towards the end of the year, it took them an average 6 hours to respond. One explanation for this is the increasing number of questions that are posted onto Twitter. Now that brands are more aware of the importance of customer care through social media, they may want to consider investing the resources to match the demand!

The Most Socially Devoted Industries on Twitter infographic

Comments

Going an Extra Mile is always Fun!!

ERP in the Cloud

CFOs guide to ERP in the cloud. Various deployment options

Retail Revolution at Levi's: brand president, Jason 'JC' Curleigh speaks at NRF, 2015

For over 140 years people have been customizing Levi's 501 jeans. Levi’s invented blue jeans and it's still the world’s denim leader, but with increased competition, the old-schooler is looking to boost its brand (and sex) appeal with youths Levi's now finds itself at the intersection of old and new, striving to maintain a well-established brand and cultivate new fans, a generation raised on multiple choice, on demand availability via digital channels—and the well-honed ability to vote on brands with their discretionary dollars. “Making icons matters, but you have to continue to innovate.” tells James Curleigh, brand president told the US National Retail Federation trade show that happened last month, Levi’s wants you back, and it's listening. A very inspiring talk from James 'JC'.....

Interesting facts on Technology and the Changing Paradigms...

Search This Blog