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Customer is at the center of everything in the digital age.

Hi Everyone, Trends on Business & leadership, customer experience and technology in 2017 Market trends for 2017 from Amit Kumar Das
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Building blocks for a successful m-commerce strategy for restaurant operators

Mobile commerce which was once a desirable candidate in the restaurant ecosystem has become table stakes today. Today a restaurant operator cannot ignore the value of mobile commerce; restaurants today must adapt to mobile commerce or die. There is an incredible evolution that has taken place over the past five years. From a time when you used to have clear expectations of what to get at fast food restaurants you now can get everything as far as food, price and delivery ... and mobile is contributing to all of that.     There are 4 essential building blocks for brands striving to embrace mobile. A model which I have coined as  RESS model can offer brands a framework embarking on an m-commerce journey. RESS  stands for R-Resilient E-Exclusive S-Simple S-Scalable Here is a quick dive into these four essential aspects of m-commerce 1. Resilient: Restaurant operators should expect to make mistakes in deploying m-commerce strategy. There should be an...

Future of Dress

Marchesa and IBM Watson design the cognitive dress

McDonald's drive for being modern and progressive will continue in 2016

A quick peek into what to expect from McDonald's in 2016 McDonald’s digital menus will make weather-based suggestions. The menus will show moving images of products and promote specific menu items based on the weather and time of day. All U.S. locations are expected to have the new menu boards by the end of 2016. http://www.businessinsider.com/mcdonalds-menus-will-recommend-food-based-on-the-weather-2015-11 McDonald’s reported it will not spin off its real estate through an REIT. The chain had previously considered a real estate investment trust or sale-leaseback agreement to increase its value. http://www.forbes.com/sites/laurengensler/2015/11/10/mcdonalds-reit-turnaround-update/ McDonald’s rolled out drive-thru changes. The chain’s “ask, ask, tell” initiative is intended to ensure drive-thru order accuracy and to offer more personal interaction. The company asked restaurants to turn off prerecorded drive-thru greetings and have employees greet customers. Emplo...

How to become a Great Speaker: My Top Picks from slideshare over the years...

The Presentation Secrets of Steve Jobs The Presentation Secrets of Steve Jobs - Carmine Gallo from Carmine Gallo Make your Presentation Pop Make Your Presentation Pop from Artisan Talent Death by PowerPoint Death by PowerPoint from Alexei Kapterev 5 Killer ways to your next Presentation 5 killer ways to open up your next presentation from Big Fish Presentations 5 ways to step up your Presentation Game 5 Ways to Step Up Your Presentation Game from Big Fish Presentations Taking your Slide Deck to the Next Level Taking Your Slide Deck to the Next Level from selias22 Slide:ology-The art and Science of creating great Presentations Slideology sample30 from Giulia Nicoletto Presenting Like the Artist Presenting Like The Artist from Emiland The Presenter Manifesto The Presenter Manifesto : 8 Distinctions of a World Class Presenter by @eric_feng @sl...